Knowledge Management Using SpiCE

Abstract

The idea of Knowledge Management (KM) is continually evolving. A traditional and popular idea of KM is one that emphasizes the activity of transforming data to in- formation, and information to knowledge. Another popular idea of KM emphasizes the building of capabilities through learning; how KM can help people learn individ- ually and collaboratively toward an individual or shared outcome. This dissertation presents an integrative framework for KM that builds on these ideas. The framework that is introduced is called SpiCE, an acronym for spime wrangling, culture of par- ticipation, and ethical decision making. SpiCE uses the idea of spime wrangling to describe a type of interaction for data and information exploration. The idea of a culture of participation is used within SpiCE to describe an interactive space where individual and social learning and knowledge creation occurs through data and in- formation explorations. To help guide development of sustainable outcomes, SpiCE integrates theories and ideas from the eld of ethical decision making. As will be illustrated, the bene t of SpiCE over existing models and frameworks in KM is in its precise description of how to balance the interactions between people, process, and technology toward the goal of aiding development of decision making outcomes that are sustainable. This dissertation will describe SpiCE in detail and illustrate an example of its use. Future work is also discussed.